FAQ

Q Do you have a minimum or maximum order?

A Some items are subject to a minimum order, this will become evident when you checkout. We still might be able to dispatch smaller items if you give us a call.

Please call us for large or trade orders as we might be able to offer a better price than listed on our website.

Q Does the price include delivery?

A Yes, the price you see during the final checkout process is a delivered price. Sometime you will be asked to enter your postcode so the delivery price can be included.

Q Do you deliver Saturdays?

A Yes on special request, although Saturdays incur a £25 surcharge, so many of our customers choose a Friday delivery. Please call 01722 744681. Q Can I specify a time? A You can specify A.M or P.M for an extra £15.00, this is over 98% successful

Q Does the price include VAT?

A All final prices quoted when you checkout are always fully inclusive delivered prices so there are no nasty hidden extras.

Q How much notice do I need to give for delivery?

A For turf and sleeper orders we need 48 hours notice. For most other items we can often do a next day delivery.

Q Do you deliver to where I live?

A We cover most of country! Simply select the postcode where you want the delivery. – If you are notified that we do not deliver to your area please contact us for a quote.

Q How much is delivery?

A The delivery charge is calculated by quantity, variety of product, weight and the delivery postcode? The price you see in the checkout includes delivery.

Q Will I receive an invoice or receipt?

A The confirmation email is your invoice and receipt.

Q Do you provide a laying service?

A We offer a full landscaping service in Wiltshire, Dorset, Hampshire and Somerset. Please contact for details

Q How is the turf delivered?

A The delivery is kerb side, using a taillift offload. We do offer a truck mounted forklift off load in certain areas especially for bigger loads. Please contact for details.

Q Do I have to be home when the delivery is made?

A It can be arranged for the delivery to be left without a signature, we would need prior notice of this.

Q Do I need to use top soil underneath my turf?

A You only need top soil if your own soil is of poor quality or you need to make up levels?

Q What do I do with the pallet?

A Unfortunately the haulier doesn’t re-collect the pallets, so we ask our customers to dispose of the pallet safely.

Q How do I use the fertiliser?

A Use this sparingly over the prepared ground, lightly rake over, lay your turf on top and water in. Only use the correct quantity as per the instructions on the bag. Our fertiliser gets the new turf off to a great start and encourages fast rooting. Do be careful as too much fertiliser can damage the grass so if you have any over then simply make the bag airtight and keep safely until the lawn requires the next feed.